Introduction
“NEVES” Patient Safety Program (NEm Várt ESemények= Adverse Events) is a research, reporting and learning system in Hungary, organized by HSMTC (Health Services Management Training Centre). The purpose of this program is to improve patient safety in the Hungarian healthcare system.
The improvements of the research program and the reporting system are based on the principles given by the WHO (World Health Organization).
Within the research program we collect data of preliminarily defined adverse events with the help of the participating hospitals who report the events anonymously.
The results and observations are discussed on the “NEVES” Patient Safety Forum organized in every two month. During the Forum there is opportunity for the concerned professionals to share their experiences on one specific topic of patient safety, and with this, help our research regarding to latent causes and contributing factors and formulate prevention actions.
Basic purposes of the “NEVES” Patient Safety Program
- Decrease the number of risks, mistakes and adverse events during the healthcare process
- Disseminate and improve the culture of patient safety
- Improve the quality of healthcare process
- Teaching and training of committed professionals of patient safety
- Extensive informing of professionals and the population
Elements of the Program
“NEVES” Research Program
- A national reporting system to follow adverse events during the healthcare process
- Data-processing to find and analyze the causes of adverse events
- Create guidelines, standards and references.
- Depending on the data, constant evaluation and feedback to improve the currently used methodology
“NEVES” Patient Safety Forum: is a freely attended event organised every two months. Its purpose is to arrange a possibility for all those who are interested in patient safety to meet and exchange all available experience on the subject. During the Forum there is always opportunity to analyse the collected data of the Research Program and comment them.
Postgraduate training of professionals
Based on the experiences learned during the NEVES Research Program and the Patient Safety Forum, we offer training for those professionals who are interested in or somehow affected by the topic of patient safety. We would like to teach and train people to be even more committed to and able to develop patient safety in Hungary. At present a 30 hour specific course is available, but we are working on a 120 hour curriculum.
Publications and presentations
All the results of the Research Program and the presentations and conclusions of the Forum are presented in forms of publications, and on conferences.
To download the material in Hungarian, please follow this link!
Brochures, media
As a part of the training of professionals and informing citizens, we publish handouts and prospectuses. In these, we show the important risk factors and how can they be avoided, and introduce the new guidelines of patient safety.
In addition to this activity we create other teaching materials, e.g. brochures or publications in the media.
For further information please contact us:
telephone: +36 1 488 7600
e-mail: neves@hsmtc.hu